Receiving messages regarding your Amazon suspended account might look scary at first. But there are ways of reinstating your seller’s account. If you didn’t abide by Amazon’s terms and policies while operating as a seller, the concerned authorities might restrict you from selling on Amazon until further notice. Experiencing seller account suspension is more stressful than you can imagine.
What Is The Right Course Of Action After Receiving A Suspension Notice From Amazon?
When you receive Amazon’s notification email, you will find simple explanations of why they suspended your account. First things first, you must try and evaluate the matter. Spend time understanding what wrong you have done.
While this step sounds obvious, most first-time Amazon sellers repeatedly send the Amazon suspension appeal. This will only weaken your likelihood of reinstating your account. But fortunately, Amazon doesn’t tell you to hurry on sending an appeal. You can, therefore, use this time to conduct a thorough check-up on the entire operations, from where you started to the point of Amazon’s suspended account.
What Types Of Poor Performances Can Get Amazon To Suspend Your Account?
Amazon sellers are expected to use the platform well and properly adhere to all the terms and policies. One of the best ways of measuring their performance is with the help of performance metrics. You can experience Amazon suspended account if you are unable to cater to Amazon’s performance criteria.
There Are Three Ways Of Evaluating An Amazon Seller’s Performance
- Rate Of Order Defect:This is the ratio used to measure the percentage of orders with maximum negative client feedback, poor guarantee claims, etc.
- The Ratio Of Pre-Fulfillment Order Cancelation:Computing this is easy if you divide the cancelled order number before delivery confirmation by the overall order number you got simultaneously.
- Delayed Shipment Rate:Computing this is possible by simultaneously dividing the shipped order number post shipping by the total order number.
What Are Some Of The Tips To Assist You In Formatting Your POA?
Nothing can help you reinstate the Amazon suspended account when creating a plan of action. Since problems can vary from one person to another, there are no one-size-fits-all remedies for this. Despite that, here are some important tips for a successful POA format.
- Be very particular about the reasons for the Amazon suspended account and your options to solve the matter. By offering this detailed plan to Amazon, you can impress the team. Besides, you can also boost your business in the long run with the help of clear actions.
- Keep your plan of action as short as possible instead of beating around the bush with what you attempt to do. The concerned team has to attend to a different Amazon suspension appeal than you. A short and effective plan will help bring your account back.
- It doesn’t matter how apologetic you are regarding the issue; Amazon expects you to resolve it effectively.
Handling Amazon’s suspended account can prove to be nerve-wracking. Nevertheless, you can always expedite the reinstate procedure and boost your likelihood of restoring the account.